What can I use in this build?
The public stage guides and Family School are available for general learning ideas. The EBooks, Games, and Videos plugin packages are not installed in this v8 build; do not expect their reader, game, or video-library features here.
- Review the current eBook product page for any active product and delivery details.
- Existing purchase or account questions should go to Support.
- You can explore the stage guides without creating an account.
Do I need special toys or a strict schedule?
No. Many activities use conversation, books, music, movement, household objects, nature, and routines you already share. A few useful minutes can be enough.
What ages is this for?
The working EBook and public guides cover pregnancy through age eight. Every idea should still be adapted to the individual child's interests, abilities, communication, energy, and safety needs.
Does the program promise my child will be a genius?
No. The name celebrates children's capacity for curiosity and growth. The materials do not guarantee intelligence, grades, milestones, medical results, or future achievement.
Are EBooks, Games, and Videos available here?
The EBooks, Games, and Videos plugin packages are not installed in this v8 build. Their reader, game catalog, and member video features are not available from this site. Check the current product page for accurate product and delivery details before purchasing, and contact Support about an existing order.
- Do not rely on older pages or screenshots as proof that a feature is available in this build.
- Existing purchase terms and cancellation options remain tied to the terms shown when that purchase was made.
How do I stop the monthly renewal?
Sign in to your adult account, open Account settings, and follow the Stripe billing-management link. Cancel the membership there before the renewal date shown in your account to avoid the next charge. The included or paid member access continues through the period shown in your account.
- The purchased eBook remains yours after membership ends, unless the eBook purchase itself is refunded.
- Member-only games and videos require an active access period; free resources remain available.
- Canceling renewal and requesting a refund are separate actions. A refund does not automatically stop future membership billing.
- If you cannot find the billing-management link, contact Support with your adult account email and order reference. Do not send your password.
What is Brainopia?
Brainopia is the name used for the Your Baby's a Genius learning-games experience. The Games package is not installed in this v8 build, so Brainopia games and the game catalog are not available here.
- Older descriptions or screenshots may refer to a different build.
- The public stage guides remain separate from the Games package.
What can we try free?
Explore the stage guides and use the starting-point finder for an idea that fits today. The EBooks, Games, and Videos packages are not installed in this build, so their reader, game, and video-library routes are unavailable.
Who manages the account?
An adult owns the account and manages account security, purchases, and any existing membership. Children use managed learner profiles where that feature is available. They do not receive billing, administrator, or Partner Program access.
- Create the adult account using your own email address.
- Creating an account alone does not charge you or start a paid membership.
- Check the current product page for any active purchase and delivery terms.
What if I have an existing purchase?
For an earlier purchase, keep the receipt and order reference and contact Support if the expected download or account access is missing. The EBooks, Games, and Videos packages are not installed in this v8 build, so do not make a second purchase to try to restore access.
- Check the adult email address used during the original checkout.
- Support can review the order and its original terms.
How do earlier downloads work?
Download and membership terms depend on the original purchase. The current v8 build does not include the EBooks reader package; contact Support for help with an earlier order or an existing secure download link.
- Do not forward or publish a protected download link.
- If a link expires or a file is unavailable, contact Support with your order reference.
What if an activity does not fit my child?
Skip it, shorten it, simplify it, change the materials, or try another day. Ask a qualified health, developmental, or education professional when you have an ongoing concern.
What is the refund policy?
The initial $9.96 eBook-only purchase or $14.96 account bundle purchase may be requested for a refund within 14 calendar days. You do not need to return a digital file, but an approved refund removes the protected eBook and access connected to that purchase. A refund does not automatically cancel the bundle's future $9.96 monthly renewal; cancel that separately through Stripe's customer portal in Account settings. If a verified technical problem prevents access and we cannot restore access within 7 business days after receiving the information needed to investigate, we will issue an appropriate refund.
- For a duplicate purchase, contact Support with both order references; we will review the duplicate and keep one valid entitlement when appropriate.
- Subsequent membership renewals are outside the initial eBook refund window, but billing errors, duplicate charges, service failures, and applicable consumer rights remain reviewable through Support.
- This policy does not limit any non-waivable consumer rights.